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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses May June July
1 Extremely likely 39 38 44
2 Likely 6 4 5
3 Neither likely or unlikely 2 4 0
4 Unlikely 1 1 0
5 Extremely unlikely 2 1 1
6 Don’t know 0 1 0
       
Summary Scores      
Positive 90% 84% 98%
Negative 6% 4% 2%
Neutral  4% 10% 0%

Actions resulting from FFT feedback

Thank you for taking the time to complete our Friends and Family Test forms. We read all our feedback and discuss keys themes in practice meetings. We use your suggestions to guide us towards areas for improvement.