Patients can contact the practice by telephone on 0151 295 8686 or face to face at any time during the opening hours above.
The practice have appointments that are bookable one or two weeks in advance as well as some available to book on the day. We also offer on-line booking (see details below) and if you wish to use this facility, please ask at reception and they will issue you with a pin number and instructions on how to do this.
Please remember that our doctors are very busy and only have a 10 minute slot per problem, per appointment. Please book a double appointment if you wish to discuss an additional problem.
All patients are welcome to be accompanied at their consultation by either a friend or relative. We will also arrange for a chaperone to be present at either clinical or patient instigation.
Online appointment booking
To increase patient access to our services we offer a 24 hour online appointment booking system.
Firstly you must register to use the internet appointment booking facility. To do this, please bring two forms of identification to reception, one being photographic (e.g passport, driving licence) and the other being a recent (within 3 months) proof of address (e.g a utility bill, bank statement, council tax)
All patients must provide a separate valid email address, and then a pin number will be sent via email.
After initial registration, the system will allow patients to book, cancel or check appointments on the web, whatever time or day and send you immediate confirmation of the booking.You will automatically be added to the appointment list, so there is no need to re-confirm by e-mail or telephone - just arrive promptly on the day!
Once the registration process is complete, you can log on to the appointments systems using your individual patient number and password, and will be able to view appointments you have already made, cancel them if necessary and book an appointment with your doctor after checking the times available.